Privacy Policy

1. Who we are

Events24x7 is a platform owned and operated by Yogtra Systems Private Limited (“Yogtra”, “we”, “us” or “our”), a company incorporated in India and based in Bhubaneswar, Odisha, India.

We help people run events: we keep their guests informed on WhatsApp — invitations, reminders, live updates when plans change, room details and thank-yous — and we publish event pages that guests open from those messages.

When we handle a guest's details, we do it on behalf of the event organiser (the host who engages us). The organiser decides whose details are added and for which event; we use them only to run that event. Guests can contact the organiser or us about their data.

2. What personal data we hold

Only what an event needs. Specifically:

2a. Guest details, provided by the event organiser

• Name — to greet each guest personally
• WhatsApp phone number — to send the event's messages
• Party size (adults and children) and head counts for meals and overnight stays
• Which functions or ceremonies a guest is invited to
• Room details where the event provides accommodation
• Category and notes — for example “family” or “friend”, and any notes the organiser adds

2b. Messages

• A record of every WhatsApp message we send — who it went to (name and number), what kind of message it was and what it said — and its delivery status: sent, delivered, read, or failed and why.
• Messages sent to us. When anyone writes to our WhatsApp number, we store the text of the message (and the caption of any photo or file), the sender's number and the time, so our team can read and answer it — along with the replies our team sends. This can include messages from people who are not on any guest list.

2c. Organisers, coordinators and staff

• Name and, for those who sign in, email address — sign-in is with Google; we never see or store a password
• Phone number(s) — so we can reach the team, including WhatsApp reminders about the event
• Role, the events they manage and any remarks recorded for an event

2d. What public event pages show

An event page shows what the organiser chooses to publish — for example the hosts' names, the schedule and the venue. A memorial page may also show a portrait, family photographs and videos that the family provides. At the family's request, videos can be hosted on YouTube (including as unlisted videos), and photographs can be kept in Google Drive; we show them through our own servers, and if that fails your browser may load them directly from Google.

2e. Cookies and your browser

We set two cookies, and only when someone signs in (or starts to):

• e24_session — a signed session that keeps staff and coordinators signed in for up to 7 days. It holds their email, display name, role and expiry.
• e24_oauth_state — a short-lived security token used during Google sign-in (it expires within 10 minutes).

We set no cookies for people reading public pages, and we use no analytics or advertising trackers. The site does keep a little in your own browser, never sent to us: your display preference (light or dark mode), and copies of public pages you have opened so that an invitation can still open without an internet connection. Staff pages and the sign-in page are never saved this way.

Where an event page includes a YouTube video, your browser loads its thumbnail from YouTube, and pressing play loads YouTube's player (in its privacy-enhanced mode). YouTube may then collect data under Google's Privacy Policy ↗.

2f. Logs and correspondence

Like any website, our hosting provider records technical logs of visits, such as IP addresses and the pages requested. Our systems also record which team member did certain things — for example, overriding a sending limit. If you email or call us, we keep that correspondence to deal with your request.

3. Why we use it

• Event messages — sending invitations, reminders, live updates, room details and thank-yous for the organiser.
• Running the event — head counts for meals and stays, invitations to each function, rooms and attendance.
• Answering people — reading and replying to messages sent to our WhatsApp number.
• Delivery tracking — knowing who received and read a message, so nobody is missed.
• Event and memorial pages — publishing what the organiser or family chooses to share.
• Security — making sure only authorised people can sign in and see an event.

We rely on the consent the organiser obtains from each guest to share their details with us for the event (our Terms require it), and on what is needed to run the event the guest was invited to. We do not sell, rent or share personal data for advertising or marketing.

4. Who we share it with

Only the services we need to run the platform:

• Meta Platforms (WhatsApp Business Platform) — to deliver messages we send the names and phone numbers of guests and coordinators and the content of each message, and we receive replies and delivery updates through it. Governed by the WhatsApp Business Policy ↗.
• Google — Google sign-in for staff and coordinators; YouTube and Google Drive when an organiser or family chooses to include videos or photographs on an event page. Governed by Google's Privacy Policy ↗.
• Hostinger (hosting) — the platform, its database and backups run on Hostinger's servers, and its content-delivery network may keep short-lived copies of pages and images.
• Operational alerts — if a scheduled message fails, our systems may notify our own team through a notification service; an alert can include the event's name, message counts and the phone numbers concerned.

These services may process data on servers outside India. Apart from these, we share personal data only where the law requires it.

5. How long we keep it

We keep an event's data — guest details and message records — until the event organiser asks us to delete it. Messages sent to our WhatsApp number are kept until the organiser or the sender asks us to delete them. Staff and coordinator accounts are kept while the working relationship lasts and deleted on request.

Deletion is carried out by our team. When it is requested we remove the data within 30 days, including message records and messages sent to us. Our hosting provider's backups and content-delivery copies may hold data for a limited time until they are overwritten or expire. Deleting data on our side does not remove WhatsApp messages already delivered to someone's phone; those stay under their and WhatsApp's control.

6. Your rights

Under India's Digital Personal Data Protection Act 2023 and the Information Technology Act 2000, you can ask us to:

• tell you what personal data we hold about you
• correct data that is wrong or incomplete
• delete your data
• stop using your data, where it is used with your consent
• let someone you nominate exercise these rights for you

To stop receiving an event's WhatsApp messages, reply “STOP” to our WhatsApp number or write to admin@yogtra.com. Our team reads every message and will take you off that event's list within 7 days; a message already scheduled may still reach you in the meantime. If you are a guest, you can also ask the organiser of your event.

Write to admin@yogtra.com for any other request. We may ask you to confirm it is you — for example by writing from the phone number concerned — and we will respond within 30 days.

Grievance Officer

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

7. Security

Sign-in is through Google only, and only people on our staff list can sign in. Access depends on role: our own team manages all events, and coordinators are given access to the specific events they help run. Sessions are cryptographically signed, the site is served over HTTPS, and staff pages are never stored in a browser for offline use. We follow reasonable security practices, but no system connected to the internet can be guaranteed completely secure.

8. Children

Our events are family occasions, so a guest list can include children (anyone under 18) — usually as a head count, sometimes by name. The organiser who gives us a child's details confirms they have the consent of the child's parent or guardian. An event page may name or show a child when the family chooses to, for example at a ceremony held for that child. We do not knowingly collect data directly from children. To have a child's details removed, write to admin@yogtra.com.

9. Changes to this policy

We may update this policy. When we make a material change, we will update the effective date at the top of this page. Continuing to use the platform after a change means you accept the updated policy.

10. Contact us

For any privacy question, request or complaint: